WellSky? and Ava Unveil Novel Solution to Tackle Staffing Crisis in Home-Based Care Agencies

31 May 2024

WellSky, a leading company in health and community care technology, has introduced WellSky TeamEngage powered by Ava, a new solution for home-based care providers.

This innovation aims to boost employee retention, reliability, and recruitment through gamification. By incentivizing and rewarding caregivers for completing specific tasks and meeting performance goals,.

WellSky TeamEngage fosters a culture of appreciation while addressing the challenges of staff retention rates in the face of a growing workforce shortage crisis.

Home-based care providers are struggling with a turnover rate of 77%, making it difficult for agencies to meet the increasing demand for services.

This situation can lead to higher rates of referral rejection and client case abandonment. WellSky TeamEngage offers customizable, data-driven incentives to attract and retain talent at scale, allowing agencies to focus on other operational priorities and deliver exceptional care.

Griswold, one of the largest home care franchises in the US, has already seen positive results with WellSky TeamEngage. In just seven months, they reduced turnover by 13% in their company-owned offices while helping caregivers achieve key goals like punctual clock-ins and meeting weekly hour requirements.

Ava, an AI-powered engagement platform, works to improve employee retention rates in healthcare. By partnering with WellSky, Ava aims to extend its impact nationwide, integrating its platform with WellSky's electronic health records (EHR) technologies and the WellSky TeamInsights solution.

WellSky TeamEngage utilizes data from WellSky Personal Care to track specific caregiver actions and predict turnover risk, enabling agencies to implement proactive retention strategies.

 

 

 

 

Source: businesswire.com