Ontrak Health, a leader in AI-powered behavioral healthcare, has introduced its latest advancement: the Ontrak Advanced Engagement System. This cutting-edge platform combines Augmented Intelligence (AI) with evidence-based clinical methods to offer personalized member engagement on a large scale. Representing a significant leap in healthcare technology, this system is the result of over a decade of research and development by Ontrak Health.

One of its standout features is the Risk-based analytics engine, which utilizes AI algorithms to identify and prioritize outreach to members based on various factors such as risk levels, readiness, and historical data. This engine has demonstrated remarkable success, with a member outreach rate of 54%, surpassing industry standards. Additionally, the Care Signals Engine highlights important health and life events, enabling timely interventions and tailored coaching support.

The Next-Best Action Engine provides data-driven recommendations to optimize Care Coaching interactions, potentially boosting operational efficiency by up to 25%. Moreover, an AI Virtual Assistant enhances member engagement by extending reach and delivering personalized support based on nuanced sentiment analysis.

To ensure adherence to best practices, the system includes AI-driven quality and fidelity assessment tools, offering real-time feedback to Care Coaches. These tools aim to enhance the overall quality of care provided.

Underpinning these features are next-generation AI-driven data management and analytics tools, streamlining data exchange processes and promoting interoperability among healthcare providers, specialists, and Ontrak Care Coaches.

The launch of the Ontrak Advanced Engagement System signifies a significant advancement in addressing the evolving needs of behavioral healthcare. By leveraging AI technology, Ontrak Health aims to deliver personalized and effective care to individuals, ultimately improving outcomes in the field of behavioral health.

Source: businesswire.com

 

 

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