GE HealthCare has launched CareIntellect™ for Operations, an AI-enabled Software-as-a-Service (SaaS) application designed to help health systems identify capacity constraints up to 72 hours in advance.

The application analyses hundreds of patient and operational data points, including bed availability, patient delays, staffing, waiting times and ancillary services. It provides unit-, department- and enterprise-level views of potential bottlenecks and recommends actions to help operational teams manage capacity and patient flow.

The Queen’s Health Systems and Duke Health will be the first health systems to implement the application.

Health systems are facing increased demand, staffing shortages and rising costs. In 2025, inpatient volumes increased by 5.3%, placing additional pressure on hospitals operating close to capacity. Operational leaders can also spend several hours each day collecting and reconciling information from multiple systems to understand current capacity and emerging issues.

CareIntellect for Operations is designed to help health systems move from reacting to operational pressures to anticipating and managing resource constraints. The application uses two proprietary GE HealthCare AI models.

The Pressure Forecast model combines historical hospital operations data with real-time information from electronic medical records (EMRs) and other resource management systems. It forecasts potential constraints across hospitals, departments and units for up to 72 hours, including census, staffing, patient boarding and waiting times in areas such as emergency departments, therapies, procedural recovery and inbound transfers.

The Estimated Day of Discharge model uses longitudinal patient data to predict when individual patients are likely to leave hospital. Estimates are updated hourly as new information becomes available. The application then recommends actions and prioritises workflows to help teams respond to emerging capacity pressures.

The Queen’s Health Systems and Duke Health will provide clinical and operational feedback during the initial implementation. GE HealthCare will use this feedback to inform future enhancements to the application.

The solution builds on more than 20 years of healthcare operations expertise and experience from GE HealthCare’s Command Center software, which is used by nearly 500 hospitals and medical facilities worldwide. According to GE HealthCare, Command Center customers have reported outcomes including up to $20 million in first-year cost savings, reductions of more than one day in length of stay and capacity to serve up to 19,000 additional patients annually.

CareIntellect for Operations is part of GE HealthCare’s CareIntellect family of clinical and operational applications. The applications use a shared, cloud-based infrastructure designed to simplify the deployment of additional CareIntellect solutions without requiring separate integrations for each product.

CareIntellect for Operations runs on Amazon Web Services (AWS) and is available directly from GE HealthCare and through the AWS Marketplace.

The launch forms part of GE HealthCare’s strategy to expand its portfolio of AI-enabled SaaS solutions for healthcare providers, with a focus on improving access to care, managing capacity and supporting hospital operations. Since 2023, GE HealthCare has invested more than $5.1 billion in innovation across its healthcare portfolio.

 

Source: businesswire.com

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