Essen Health Care, a prominent healthcare network serving underserved communities in New York, has forged a strategic alliance with ReferWell, a digital healthcare company specializing in care access navigation. This partnership seeks to enhance patient access to essential healthcare services. As part of this collaboration, ReferWell's advanced care scheduling platform and care concierge service will be integrated across all of Essen Health Care's 40+ locations.

ReferWell's solutions are tailored to match patients with local providers and facilitate direct coordination of appointments, simplifying the process and enhancing the overall patient experience. By leveraging ReferWell's technology, Essen Health Care aims to improve access to care, enhance the member experience, and streamline the operations of provider offices. Ultimately, these initiatives are anticipated to lower healthcare costs, boost operational efficiencies, and enhance healthcare outcomes for patients.

Patient engagement remains a central focus for Essen Health Care, and this partnership with ReferWell is seen as instrumental in bolstering their ability to effectively engage patients in scheduling their care and ensuring follow-up to confirm services are received. ReferWell's innovative scheduling platform, member engagement strategies, and program management are designed to tackle the multifaceted challenges of care access, simplifying the process of connecting patients with appropriate care.

ReferWell's pioneering scheduling platform and care concierge team aim to alleviate administrative burdens, increase appointment attendance rates, and support organizational goals related to care access. Through this collaboration, Essen Health Care aims to advance its commitment to value-based care and enhance healthcare delivery for its patient population.

Source: businesswire.com